Bring Customer Relationships and Sales Activity Into One Workspace

Manage contacts, sales activity, customer transactions, and support requests in one connected CRM environment. With AI-supported analysis, teams can uncover useful patterns, prioritize important work, and make better-informed decisions about customer relationships.

Smiling support professional wearing a headset in an office

One connected CRM

See the full picture of every customer relationship

Bring customer records, sales activity, transaction information, and support requests into one shared context. Explore the CRM workflows that help your team stay informed and focused.

Make contact information more useful

Keep customer details and conversations connected. AI-supported summaries can help staff review available contact information and prepare for customer interactions.

Sophia CRM contact workspace showing connected mail and customer conversations

Product workspace

From customer conversations to sales insights, your CRM stays connected.

Move from a clear view of each customer into contact management, sales activity, transactions, and support without losing context.

Contact Management

Make contact information more useful.

Keep customer details and conversations connected. Where sufficient information is available, proposed AI support could summarize records, identify incomplete information, and surface relevant details before interactions.

Explore contact tools
Sophia CRM contact workspace showing connected mail and customer conversations

Sales Pipeline

Turn sales activity into clearer priorities.

Follow opportunities across your pipeline and review changes in activity. Proposed AI analysis could highlight stalled opportunities and next actions for your team to consider.

Explore sales tools
Sophia CRM sales pipeline with leads organized across deal stages

Sales Activity

Keep customer-facing work moving.

Coordinate tasks, meetings, and follow-ups in one place. Shared activity views help the team see what is complete, in progress, and coming up.

Explore activity tools
Sophia CRM dashboard showing team tasks, schedules, and activity time

Visibility into every sales action

Sophia CRM highlights when and where sales activity is most effective, giving teams the context they need to improve efficiency and drive consistent results.

  • Track activity patterns across your entire sales workflow
  • Connect effort, timing, and outcomes in one view
  • Make data-informed decisions without manual reporting
Two colleagues reviewing their sales work together

72% Increase in operational efficiency

From customers who used Sophia CRM for at least 12 months.

Sales overview

Total profit per day For week Average sales Profit today

Solutions

Move from customer records to more informed action

Keep contacts, conversations, and account details connected so your team can see more of each customer relationship in one place.

Explore contact management

Sophia CRM contact workspace with customer records and conversations

Sophia CRM empowers sales teams everywhere with an intuitive CRM workspace.

Scalable solutions

Scale your sales workflow with adaptable tools for your growing team.

Seamless integration

Connect Sophia CRM with the tools your team already relies on.

Bring customer management, sales activity, and useful insights together to streamline your workflow and support growth.

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Sales growth 78% Sales overview
Team efficiency 72% For customers after 12 months

Sophia ERP products

Explore the wider Sophia ERP ecosystem.

Discover the products that help organizations connect finance with the rest of their operations.

See Sophia CRM in action

Ready to explore Sophia CRM?

See how customer records, sales activity, transactions, and support requests come together in one connected workspace.

Sophia CRM sales pipeline with leads organized across deal stages