Effectively manage all organizational contacts and categories on the robust Contact directory. Hence you focus less on business tasks and more on your customers.
Manage sales lifecycle activities and see analysis of leads and prospects generated over time as well as conversion rate of leads to clients.
Manage all customer supports requirements, complaints, enquiries from one location. This helps to manage resolution timeframe.
Manage customers repetitive demands for specific products/services.
Track activities of sales team and effectively Monitor periodic target achievement by sales team.
Generate Automatic transaction forms such as Quotation, invoices and receipts.
Automatically track all transactions with customers, vendors and supplies and other categories of contacts.
Generate various customer reports revealing trends and patterns can be used to improve their operations.
Integrate Sophia ERP CRM the software with existing business solutions to synchronize information and processes.
Automate marketing activities and increase collaboration between sales and marketing teams.
Run a data-driven sales and customer engagement process with data generated and analysed in real time.
Upload contacts at one with the click of a button.
Easily Search in-chat, documents and transaction using keywords.
Effectively manage all transactions and customer engagements in multiple sales outlets, locations ad branches from one central location.
Maintain fast and constant communication with your customers with the simple to use communication feature.
Manage and set up all your business sales activities.